Where do I renew and how much is the renewal?

Currently, there no renewal fees for Lifetime users, however, Renewal licenses require a payment of £100 every 3 months (as of June 2021) to be able to use the bot.

To find out the latest renewal costs and to renew:

  1. Head to Ganesh Dashboard & login with the Discord account your key is bound to.
  2. Once on the dashboard, click the Setup Renewal option to initiate the renewal process. There will be no such option for Lifetime users as they do not pay renewal fees.

    setup-renewal-zendesk.png
  3. A Paddle modal box will be opened, and you will be able to add your card, so setup your subscription.
  4. Once done, you renewal will be automatically paid every 3 months, on the date displayed in the top right "Renews On:". The Setup Renewal button will be switched to a Manage Billing one, which is where you can cancel your subscription if you want to.

    manage-billing-zendesk.png

  Note!

  • Renewal fees and frequency can change at any time with no prior notice.
  • Not paying on time, will revoke your bot’s access & updates until you pay your license’s renewal fees.
  • Your key will not be deleted if left expired - you can renew at anytime.
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